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A Legacy of Excellent Service

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AFUE

Annual Fuel Utilization Efficiency. Indicated as a percentage, your furnace’s AFUE tells you how much energy is being converted to heat. For example, an AFUE of 90 means that 90% of the fuel is being used to warm your home, while the other 10% escapes as exhaust with the combustion gases.

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ADVANCED RECIPROCATING COMPRESSOR

Type of compressor that uses a more efficient process for compressing refrigerant for better cooling efficiency

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AIR HANDLER

The portion of your air conditioner or heating system that forces air through your home’s ductwork.

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BTU

British Thermal Unit. Used for both heating and cooling, BTU is a measure of the heat given off when fuel is combusted. Or for cooling, it’s a measure of heat extracted from your home. (One BTU is approximately equal to the heat given off by a wooden kitchen match.)

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BTUH

A British Thermal Unit (BTU) is the unit of heat required to raise 1 pound of water by 1 degree Fahrenheit. BTUH is British Thermal Units per Hour.

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BECKETT BURNER

A burner assembly within your oil furnace. This burner provides good combustion of heating oil.

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CFM

Stands for Cubic Feet per Minute. A measurement of airflow that indicates how many cubic feet of air pass by a stationary point in one minute. The higher the number, the more air is being forced through the system.

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CAPACITY

The ability of a heating or cooling system to heat or cool a given amount of space. For heating, this is usually expressed in BTUs. For cooling, it is usually given in tons.

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CARBON MONOXIDE

A colorless, odorless, highly poisonous gas produced when carbon-based fuels, such as natural gas, burns without sufficient air nearby.

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COMPRESSOR

Part of a split-system heat pump or air conditioner’s outdoor unit that controls the pressure applied to the refrigerant, necessary for taking in heat to warm your home with a heat pump or getting rid of heat to keep your home cool.

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CONDENSER COIL

Part of the outdoor portion of a split-system air conditioner or heat pump. By converting refrigerant that is in a gas form back to a liquid, the coil sends heat carried by the refrigerant to the outside.

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DB

Decibels (dB) are a unit measuring the intensity of noise.

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DAMPER

A type of “valve” used in duct work that opens or closes to control airflow. Used in zoning to control the amount of warm or cool air entering certain areas of your home.

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DOWNFLOW

A type of furnace that takes cool air from the top and blows warm air to the bottom-commonly used where furnaces must be located in a second-floor closet or utility area.

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DUCTWORK

Hollow pipes used to transfer air from the Air Handler to the air vents throughout your home. Ductwork is one of the most important components of a home heating and cooling system.

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EER

Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calcuated by dividing a product’s BTU output by its wattage.

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ELECTRONIC AIR CLEANER (EAC)

An electronic device that filters out large particles and contaminants in indoor air. It then electronically pulls out tiny particles that have been magnetized, such as viruses and bacteria, drawing them to a collector plate.

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ENERGY SAVER SWITCH

An energy-saver switch causes the air conditioner’s fan and compressor to cycle on and off together, reducing energy use.

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ENERGY STAR

Energy Star is a government-backed program helping businesses and individuals protect the environment through superior energy efficiency. Products with the Energy Star rating will be efficient and save cost on energy bills.

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EVAPORATOR COIL

Part of a split-system air conditioner or heat pump located indoors. The evaporator coil cools and dehumidifies the air by converting liquid refrigerant into a gas (or vice-versa). A blower moter, typically in a furnace, then moves air over the coil to either heat or cool your home.

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FAN COIL

An indoor component of an air conditioner or heat pump system, used in place of a furnace and evaporator coil, to provide change the refrigerant from a gas to a liquid (or vice-versa) and blow air over the coil to cool or heat your home.

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HSPF

The Heating Seasonal Performance Factor is a measure of the heating efficiency of a heat pump. The higher the HSPF number, the more efficiently the heat pump heats your home.

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HVAC

Term used for Heating, Ventilation, and Air Conditioning

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HEAT EXCHANGER

The part of a furnace that transfers heat to nearby air.

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HEAT PUMP

A product that works just like an air conditioner in cooling mode; however, in heating mode, the refrigerant flow is reversed and heat is extrated from the outside air too heat your home.

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HORIZONTAL FLOW

A type of furnace, installed on its “side”, that draws in air from one side, heats it and sends the warm air out the other side. Most often used for installations in attics or crawl spaces

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HUMIDIFIER

A piece of equipment that adds water vapor to heated air as it moves out of the furnace. This adds necessary moisture to protect your furnishings and reduce static electricity.

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HYBRID HEAT

Hybrid Heat systems deliver exceptional performance by using a heating source that provides the most energy-efficient comfort during moderate heating conditions.

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INDOOR COIL

see Evaporator Coil

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LOAD ESTIMATE

A series of studies performed to determine the heating or cooling requirements of your home. An energy load analysis uses information such as the square footage of your home, window or door areas, insulation quality and local climate to determine the heating and cooling capacity needed by your furnace, heat pump or air conditioner. When referring to heating, this is often known as a Heat Loss Analysis, since a home’s heating requirements are determined by the amount of heat lost through the roof, entry ways and walls.

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LOW BOY

Low Boy is a type of furnace configuration in which the furnace is lower in height and occupies more floor space.

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MERV

The Minimum Efficiency Reporting Value is the standard comparison of the efficiency of an air filter. The MERV scale ranges from 1 (least efficient) to 16 (most efficient), and measures a filter’s ability remove particles from 3 to 10 microns in size.

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MATCHED SYSTEM

A heating and cooling system comprised of products that have been certified to perform at promised comfort and efficiency levels when used together, and used according to design and engineering specifications.

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NON-THERMAL PLASMA (COLD PLASMA)

Plasma in its simplest form is oppositely charged hydrogen and oxygen ions, also called bi-polar ionization. These naturally occurring ions are artificially produced when a sufficiently high voltage is applied to a sharp point. The plasma, when produced and injected into a moving air stream, breaks down gases to harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor and carbon dioxide.

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OPERATING COST

The day-to-day cost of running your home comfort equipment, based on energy use.

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OUTDOOR COIL

see Condenser Coil

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PAYBACK ANALYSIS

Overall measure of the efficiency and value of your home comfort system. By combining your purchase price and ongoing operating costs, a payback analysis determines the number of years required before monthly energy savings offset the purchase price.

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PURON REFRIGERANT

Puron® Refrigerant is an environmentally sound refrigerant designed not to harm the earth’s ozone layer. Federal law requires that all manufacturers phase out ozone depleting refrigerants in the next few years. Puron Refrigerant is approved by the US Environmental Protection Agency as a replacement from Freon 22*.

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QUIETECH

QuieTech™ is a noise reduction system that provides comfortable heat while generating very little noise in the process.

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R-22 REFRIGERANT

R-22 is a single component HCFC refrigerant with low ozone depletion potential. It has long been used in a variety of air-conditioning and refrigeration applications in a variety of markets. Production of R-22 will cease in 2015 per the Montreal Protocol.

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RECIPROCATING COMPRESSOR

A type of compressor used in air conditioners that compresses refrigerant by using a type of “piston” action.

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RECLAIMING

Returning used refrigerant to the manufacturer for disposal or reuse.

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RECYCLING

Removing, cleaning and reusing refrigerant.

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REFRIGERANT LINES

Two copper lines that connect the Condenser (Outdoor) Coil to the Evaporator (Indoor) Coil.

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RIELLO BURNER

A burner assembly within your oil furnace. This burner provides a cleaner, higher quality combustion of heating oil to increase energy efficiency.

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SEER

The Seasonal Energy Efficiency Ratio is a measure of the cooling efficiency of your air conditioner or heat pump. The higher the SEER number, the more efficient the system is at converting electricity into cooling power.

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SCROLL COMPRESSOR

A specially designed compressor that works in a circular motion vs. an up and down piston action.

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SETBACK THERMOSTAT

A state-of-the-art electronic thermostat with a built-in memory that can be programmed for different temperature settings at different times of the day.

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SINGLE PACKAGE PRODUCT

One outdoor unit that contains both a heating and a cooling system.

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SMARTRECOVERY

Smart Recovery starts the system in advance to be sure that each zone reaches your selected temperature setting at the scheduled time.

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SPLIT SYSTEM

Refers to an air conditioner or heat pump that has components in two locations. Usually, one part of the system is located inside (evaporator coil) and the other is located outside your home (condenser coil).

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THERMIDISTAT

The Thermidistat™ Control monitors temperatures both inside and outside, as well as indoor humidity and adjusts system operation to maintain the temperature and humidity levels set by the homeowner.

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THERMOSTAT

Unit that monitors and controls your HVAC system products.

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THERMOSTATIC EXPANSION VALVE

A thermostatic expansion valve (TXV) is precision device used to meter the flow of liquid refrigerant entering the evaporator at a rate that matches the amount of refrigerant being boiled off in the evaporator.

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TON

A unit of measure for cooling capacity. One ton = 12,000 BTUs per hour.

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TOTAL HOME COMFORT SYSTEM

The ultimate solution to providing you with consistent, customized home comfort, despite the ever-changing weather.

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TRUESENSE DIRTY FILTER DETECTION

TrueSense™ dirty filter detection reminds you when it’s time to change your media filter.

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TWO STAGE COMPRESSOR

Two Stage Compressors are capable of two levels of operation, a low stage and a high stage. Properly sized equipment will operate 80% of the time in low stage, enhancing efficiency and comfort with lower humidity levels and quieter operation. It’s like getting two air conditioners or heat pumps in one system.

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UL

UL is an objective, non-profit organization that tests and rates electrical products for public safety.

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UPFLOW

A type of furnace that draws cool air from the bottom and blows the warmed air out the top into the duct work. This type of furnace is usually installed in a basement or an out-of-the-way closet.

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VENTILATOR

A ventilator captures heating or cooling energy from stale indoor air and transfers it to fresh incoming air.

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ZONING

A way to increase your home comfort and energy efficiency by controlling when and where heating and cooling occurs in a home. Programmable thermostats are used to control operating times of the equipment. Dampers are used to direct air flow to certain parts or “zones” of the home.

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Darcy F.
1708874860
Aaron was very professional, explained everything he was doing, helped me with any questions I had and was very nice. We have been customers of Galbreath Heating & Air for years and will never switch companies. I highly recommend them to anyone who needs a reliable, honest and hard working company!
Susan
1708461726
Aaron was very thorough and check everything in our system out!
Edward L.
1708114858
craig T.
1708100978
Brandon is AWESOME!!! I have a new build home that’s almost 4 years old and experiencing HVAC issues. I originally had a different company come out that said I have a leaking coil and in total recommended close to $10K repairs to fix. Also they said the coil was on back order and never called me again. Awesome. Brandon came out for a second opinion and he was extremely polite, patient and courteous. He explained everything thoroughly and did not try to upsell us on unneeded items. His recommended fixes made sense and the infamous coil… their company called on the spot and found one that we could have in 1-3 business days and we walked away paying half the cost of the original quote. For anyone in the coastal Georgia area, Galbreath is a great option. We won’t go anywhere else from now on!
Mary C.
1707873921
Galbreath Heating and Air went above and beyond when our upstairs unit went out in July. We have used them for everything since and are using them again to replace our downstairs unit. All there techs are super polite, knowledgeable, and trustworthy.
Andre W.
1707840955
Excellent and prompt service of my issue while on site conducting the job. Everything is working as expected since the repairs were done. Would have liked for the work to have been done sooner as the job was approved by me for the repairs in September 2023.
Linda M.
1707430521
On time, friendly, responsible, courtesy and very helpful!
Ashley B.
1707342339
Always great service!
Kahari S.
1707317963
Tyler was on time and curdios. He was knowledgeable of his job and was able to back brief me on some AC components in my home. I Also like the fact that he wore foot covers before entering!
Lonnette B.
1707174894
Jeremy S.
1707162400
Sam M.
1706928834
Corey M.
1706800495
Extremely nice and professional company!
Cindy A.
1706731908
The service I received, was professional and detailed. would highly recommend this company for service to HVAC unit
Justin C.
1706486439
Jeff D.
1706478634
No hard sales pitch. Danny determined our system requirements and presented them professionally without a "sales pitch". The installation team was on time, organized and presented themselves as competent and professional. I would recommend Galbreath Air to anyone needing a HVAC system replacement. The follow up service has also been excellent. Zach was very thorough. Based on our experience, this is a company you can trust.
Cathryn Lynnette L.
1706301730
Friendly, professional, timely response. Very good at explaining and providing information needed. Was able to diagnose the issue and get us up and running until we decide what to do next.
Brian S.
1706292176
Super professional both from the office staff and technician. Knowledgeable about the products and other service plans that save money in the long run. This is the only company we use due to their service and integrity.
richard M.
1706212614
C C.
1706212434
Hal L.
1706042033
Best service in the region!
Mark H
1706033573
Great job by Kevin. Outstanding service.
Kenneth S.
1706026435
Efficient and professional
Frank C.
1706012295
Great Company and Tech support!
TJSR G.
1705868811
Came with in 2 hours and fixed my problem and didnt try to sell me something I didnt need.
Bridget L.
1705772291
Technician was very knowledgeable and prompt
Kellan C.
1705613195
Great initial quote, the value offset any price difference from competing companies. I look forward to working with them going forward.
Devin C.
1705608338
The technicians with Galbreath Heating and Air are very knowledgeable and patient. They answered all of my questions every step of the way. They do good quality work, in a timely manner, while paying close attention to detail. My new HVAC unit works so well and is much more efficient and powerful than my old unit. The installation took 1 day. I would recommend this company to anyone that needs a new HVAC installed or repair work done on an older unit.
Jaclyn R.
1705603164
My technician Gil was great!!!
Steve D.
1705593207
Excellent customer service, on time, knowledgeable, courteous! Fixed it same day! Thanks!
Jeffery L.
1705531361
Another exceptional service call! Our new tech Aaron did an excellent job in servicing our HVAC system. Continuing the high standards of service.
J A
1705529176
Have dealt with several HVAC companies since moving to the Savannah area. First experience with Galbreath was excellent when called for a late summer night clogged drain line/pan in a lease home. After purchasing an older, rural home, we had to replace 2 heat pump systems, the first by another company (before Galbreath extended service into our area) and the second with Galbreath. Galbreath’s project manager (in our case Danny) shared his excellent product knowledge and provided 2 options allowing for an educated purchase for our specific needs. Technicians consistently arrive within time frame stated, listen to issues encountered, then work diligently to identify any issues, make repairs if necessary, and as in our case today, Brandon thoroughly inspected the 2 preexisting units and only needed to replace the faulty thermostats with the better functioning thermostat Galbreath installed with their heat pump system. All employees to date have been respectful of our property, and all certifications and filed warranties were provided promptly by courteous office staff. Previously having obtained pricing from 3 companies for various top rated brand heat pump installations, Galbreath’s pricing was competitive and their service consistently remains beyond comparison. We will not be calling any HVAC companies other than Galbreath in the future and wish all companies performed at their level of service and professionalism.
Raymond G.
1705087892
Aaron was very professional and diagnosed our hvac problem very quickly.
Deborah H.
1705081881
William T.
1704919852
Elaine B.
1704915582
Great Service explained any problems with my HVAC unit and the cost for fixing it.
Thomas and Brenda T.
1704900844
While I can't say that I am thrilled with the performance of the Lenox equipment having had two coils fail in less than 8 years of operation, the Galbreath team has been outstanding in supporting us from the initial purchase and installation, the annual service visits and the coil replacements. Unfortunately, it's hard to find conscientious workers who do quality work, but Galbreath seems to have succeeded in not only finding them, but keeping them. The technician who did our initial install over 8 years ago was the same one who did the most recent air handler replacement and he was excellent both times. Galbreath has my highest recommendation.
June M.
1704737989
we were very happy with the service from Galbreth heating & air & especially Tyler ,Tim,Charlie,Austin & Ray . these men were on it from the time they arrived to install a new unit & cleaned up the mess before they left here . Tyler even walked us through the directions & how to install the unit on our phones & computer so we could control it while we were away from home. I would recommend them to everyone as we went with the best in this area . we are 100% satisfied
Vickie E.
1704728003
I had my dryer vent cleaned. They came out in a timely manner. Jerry was very polite, helpful, and professional. I will be using this company from now on for my annual services. Very pleased.
Joseph D.
1704642764
Excellent service provider since 2017 when I contacted for coverage!
Kyle O.
1704493524
Our HVAC system stopped working two days ago and Galbreath was able to schedule us next day. Aaron was very professional and personable. He explained the issues thoroughly and fixed our HVAC quickly. Highly recommend Galbreath and Aaron.
Bill J.
1704327335
First of all, Danny Shapiro did a great job going over our options to replace our 2 systems. Once we decided, an appointment was set. The lead installer Charlie Clark and his crew of Austin, Ray and Tim were exceptional. They removed and replaced both systems with a minimum of disruption. The job was completed in 8 hours. They were respectful of our property and cleaned up thoroughly after the installation. My wife and I were very pleased with our choice of Galbreath for this project. Thanks to all for a job well done.Bill and Beth Jeffreys
Ashley L.
1704323093
We continue receiving great service. Always professional and knowledgeable technicians. Great communication with the office staff. Communication is seamless. We have been using Galbreath for 10 years and trust this company.
Lisa D.
1704047994
Fast emergency service. Kevin is wonderful. He was determined to find the problem, and he did.
Ted J.
1703956651
The Galbreath team was very responsive when my heat pump needed servicing. Rebecca was very courteous and professional taking the inbound call and getting us scheduled for the next day. Zach came out and went through the system and found the issue to be the blower motor. He gave me a quote to repair and then got it scheduled and repaired the following day. Zach was very knowledgeable and helpful and explained exactly what was going on. He also showed me the value of the maintenance membership and we selected that option as well. With the age of my system, I can now count on 2 visits per year to keep it at top performance. In addition, with the S40 thermostat I have, Galbreath will probably know I have an issue even before I do!! Zach is a great technician and an asset to the company. On a side note, my wife really appreciates that Zach put on boot covers every time he can I to the house.I would highly recommend Galbreath for all your HVAC needs.
Leo R.
1703268668
Galbraith has always given top notch service for our HVAC needs. Today we were serviced by Brandon who not only resolved our issue but was very professional and patient answering our questions.
Ben B.
1703179155
Great communication and timely service to my furnace that stopped working. The technician Aaron was great. Figured out what the issue was and had my house heated in no time.
David K.
1702657119
Excellent service. Took care of the problem right away. Technician was polite and professional.
Kristen S.
1702224479
K P (.
1702061985
Very professional and knowledgeable.
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