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A Legacy of Excellent Service

Privacy Policy

THE INFORMATION WE COLLECT:

This notice applies to all information collected or submitted on our website via email or any forms you voluntarily fill out. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number(s)
  • Questions to assess your service needs
  • Comments and/or Opinions about Galbreath Heating & Air

THE WAY WE USE INFORMATION:

We use the information you provide about yourself to respond to your email contact or on-line form submittal.  We do not share the information with any outside parties. If you express interest in our services, we will add you to our mailing list automatically. Registered users may receive announcements from us about products, services, special offers, and newsletters.  Out of respect for the privacy of our users, you can easily unsubscribe at anytime (see How to Contact Us below). We will not re subscribe you if you have removed yourself from our list.  Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.

WEBSITE ANALYTICS PRIVACY POLICY

This website uses analytics tools (such as Google Analytics, a web analytics service provided by Google, Inc., aka “Google”).  This information is then used to evaluate visitors′ use of the website by collecting anonymous statistics to compile statistical reports on website activity.

Analytics software uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by the analytics provider′s servers. Google and other analytics providers will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google and other analytics providers may also transfer this information to third parties where required to do so by law, or where such third parties process the information on their behalf.  The Web Analytics providers used do not associate your IP address with any other data held by them. Neither Galbreath Heating & Air nor the Web Analytics Vendors will link, or seek to link, an IP address with the identity of a computer user. Galbreath Heating & Air will not associate any data gathered from this site with any personally identifiable information from any other source.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google and other analytics providers in the manner and for the purposes set out above.

USE OF COOKIES AND SESSIONS

We use cookies and server sessions when you enter our educational tools. These scripted items are used only to personalize your experience. The script allows us to track your answers to questions and provide you a customized result at the end of the tool usage.  The cookie file is stored on your hard drive and can be deleted by you at any time. The session file is stored on our server. We do not retrieve or store any information from this file.

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

NOTIFICATION OF CHANGES

If we decide to change our policies, we will post the changes along with the policy effectiveness date on this page.  This allows our website visitors to be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will post that notification on this page.

Thomas C.
1727899767
Aaron came and serviced my hvac and did an amazing job. And the woman that took my call was awesome too. I signed up for future service with you. Thanks again for coming on such short notice. Appreciate it.
Patrick S.
1727807122
The Galbreath team provided excellent response time and technical support for us following Hurricane Helene. Upon restoration of electrical power, our HVAC system failed to respond. A message requesting service was sent to Galbreath, with a very timely response received. Both the front office and service technician were extremely professional, helpful, and polite. Restoration of HVAC service was very timely.
Charlie J.
1727805854
Mark R.
1727698064
Robert T.
1727545330
AC failed after hurricane Helene . Technician Aaron Pitts came out and arrived much earlier tgan the dispatcher predicted. He called from the job he was at gave me his estimated arrival and showed up right on time. He quickly diagnosed the issue and explained the required repair process. After an hour we had cool air circulating . Overall this was a good service experience during a difficult time. Thanks Aaron and Galbreath for your efficient and professional service!
Rami P.
1727543832
Robbert
1727388618
I called for a quote and Tyler arrived at the house and was very knowledgeable about the product, options and pricing. I appreciated the level of professionalism and friendliness. If you need a new system or service give Galbreath a call.
Melissa K.
1727366405
Very pleased with their timely response to my request for help with my system and their expertise. Highly recommend giving them a call if you need assistance.
Samantha B
1727302091
If I could give them more than 5 stars I would! Our AC stopped working monday night, it soon became 85 degrees inside our home. I’m currently very pregnant (9months, due in 2 weeks) and have a 17 month old toddler at home. This company was able to provide next day diagnostic and repair services to our AC unit, when all the other companies couldn’t help! They were professional, on time, and reasonably priced. The service technician Danny was extremely knowledgeable and was able to get our ac unit up and running in no time! We recommend and use this company in the future!
Candice S.
1727283944
This is an extremely professional company. From my first contact with their office through the first service call and help provided by their employee. Zach was very professional and detailed in his analysis of our system. I would recommend this company to my friends.
Steven F.
1727223752
Excellent service! Scheduled maintenance was completed in a timely manner. Our technician was thorough, knowledgeable, polite and very helpful answering any and all questions. No doubt we feel we are in good hands.
Gregory S.
1727110011
The Technician was very professional and completed a full inspection of our HVAC system, explained everything, and overall it exceeded my expectations.
Cat P.
1727048295
Jennifer B.
1727010115
Joe Z.
1726938590
Always polite and professional, seems like each tech is an expert in the field. Brandon, especially, has always fixed our issue fast and completely. It’s nice to truly trust the people working in your home.
Holly G.
1726872451
Customer service is not lost on this company.From my initial call until the tech Brandon left I was well informed treated with the upmost of respect. It was a pleasure working with this company.
Jaclyn R.
1726679826
My technician Gil was great!!!
Brenda R.
1726607904
I scheduled service online on their website and received a callback at 7:45 am to schedule a service call. I had a service tech at my house by 8:30 am. Within an hour, problem solved and my A/C unit was up and running. Put my house on their maintenance program. Great customer service!
Belinda T.
1726587771
Very professional. On time and did a great job
Lisa W.
1726512425
Danny was excellent in double checking for leaks & gave me an excellent proposal for the work I need to have done. Thank you Danny
Eva B.
1726432548
What a fabulous company and their technicians are amazing. Branden came in, showed me our problem, and fixed it on the spot. A month ago after the flood Steven came and unclogged our unit. I highly recommend them for all your AC and Heating needs.
Lauren G.
1726407858
Galbreath Heating and Air answered our call after hours when we expected to leave a voicemail. We let them know if was not an emergency, but that we had already been waiting on the home warranty company for several days and no longer wanted to wait. The office called us first thing the next morning, got our information and let us know that they had a cancelation and could be at our house within 30 minutes.The technician let us know the issue and asked us before he proceeded to fix the issue in case it was an additional cost. We approved the work and it was finished quickly. Payment was easy and they provided recommendations to help our system operate more efficiently in the future. I highly recommend the Galbreath team for your HVAC needs! Thank you Mr. Larry and team for being the best around.
D. S.
1726341379
09/2024 Galbreath has always explained the services and equipment provided to me. The service rep worked with me on pricing. I would call on this company again.
Emory N.
1726337549
Michael B.
1726322730
Amazing service!
Roberto Alvarez J.
1726263220
The technician was great and very knowledgeable. He solved our problem pretty fast and was very friendly.
Carla H R.
1726259742
Rachel H.
1726244246
Sherri has been an amazing point of contact and Gil was very nice and professional!
Michael B.
1726237363
Wonderful service, and so appreciated is your joyful attitude. Thank you!
Kensley D.
1726178145
Aaron is knowledgeable about the HVAC system, take time to explain all the details about the job options and agreement.I called in the morning by less than four hours the technician was at my door. I will definitely recommend Galbreatth heating and Air company to anyone facing the same issues as I do. Great JOB Aaron 👏
Ryan O.
1726163787
William A.
1725978679
Having moved from South Florida where A/C is essential, we have dealt with many HVAC companies over the years.I was very impressed with our tech Zachary. He was knowledgeable, considerate and a pleasure to work with.Since this is a new house to us (3 older units), Zachary did an excellent job with maintenance and cleaning, in addition to explaining the state of each unit and providing recommendations as to what each unit needed.I strongly recommend Galbreath if you are looking for an HVAC company. They will be our HVAC company going forward.
Justin A.
1725914867
Received a call prior to visit when Brandon was in route at time window given when I called in to set up same day appointment. Brandon did a great job very thorough and high attention to detail on system and system operations. All questions and concerns regarding the system were answered in terms I could understand. Great job highly recommend Brandon and the team.
Robert C.
1725653171
Good experience with Galbreath Heating and Air, diagnosed issues and repaired in a timely manner, technician was on time, polite, clean and knowledgeable.
Regina S.
1725566996
Aaron was our technician today. He did a great job, asked if any questions, how to contact him if anything comes up and that he would send a recommendation e-mail. Thank you Aaron!
Annette G.
1725564193
Great service always. The service guy was very helpful in fixing our units!⭐️⭐️⭐️⭐️⭐️
Kent K.
1725462531
Have used Galbreath for current and prior homes and they are experienced and service oriented. Tech Danny S. Was able to spot issues and effect a fix in short order. Good job.
Jaime B.
1725393763
Aaron is amazing-he was our first experience with Galbreath and has set the standard high. He came out on an emergency call for no air working in August and quickly got to work identifying the issue. Unfortunately, it was a motor problem so $600 it was repaired, but he did it all in the same day and with a smile on his face and in the rain. We signed up for the yearly maintenance service agreement and someone else came out at the end of August. He seemed to more concerned with finding problems and upselling products that actually servicing the unit. I called to speak with someone about my disappointment and they insisted on sending Aaron back out to do a follow up walk through which I really appreciated. I had different expectations on what the maintenance agreement was which was my fault for not inquiring, however they definitely did right by me. It is refreshing to know that there are still honest companies and hard working employees
Peter M.
1725107955
The technician, Kevin, was prompt, thorough, and honest. He diagnosed and repaired my broken a/c unit on the spot and performed preventative maintenance. If all techs are like him, I’m glad to have chosen Galbreath.
Kamal C.
1725022844
Patricia B.
1724954049
I called one week ago to schedule an appointment, and was scheduled quickly. Great service was done by Kevin. Kevin is very knowledgeable, and respectful. I hope that I can build a long lasting relationship with Galbreath Heating & Air. Thanks again!
Ginny G.
1724948498
Scott S.
1724944239
Ms. Rebecca was quick to respond to our needs for service and repair for our air conditioning unit. She was able to quickly dispatch a tech to the home. She ensured both myself and my wife received texts messages so we were aware of who our tech was and when he would be arriving. The text included a picture of the tech which was really nice so we knew who to look for and it also included his review rating which again helped put our mind at ease. Our tech Danny, was prompt, polite and educated me the whole way what my options were that included pictures and videos of areas of concern. Priced extremely well. And the service membership they offer is probably the best on the market. Overall an outstanding experience and they have a return customer for life.
Letha S.
1724879842
Very professional and kind. My dog got out and he helped me get her back home. That was very nice of him
John W.
1724779355
Brandon did an excellent job in finding the problem and fixing it!
Kasey520 M
1724670097
Mike A.
1724604791
They are all responsive, extremely professional, and do the job correctly, the first time. Wouldn’t call anyone else in the Richmond Hale area
Carolyn H.
1724546087
I really appreciate this company. The people are wonderful, helpful, knowledgeable, and hardworking. Tyler helped us figure what we could and should do. He’s extremely personable and professional and he spent a lot of time developing a plan. Thank you so much.
melissa A.
1724545348
We have been using Galbreath for several years and have been very satisfied with their service.
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